FAQs
How do you ensure safe delivery?
All shipments are fully insured and securely packed under video supervision. We use premium couriers (e.g., SF Express or DHL SecureLine), and each parcel includes a unique tracking number.
Do you offer gift wrapping or greeting cards?
Absolutely. Every item comes with official brand gift packaging. Personalized greeting cards and gift bags are available upon request—perfect for special occasions.
Is it safe to pay with a credit card or PayPal on your website? Will my personal data be protected?
Absolutely. We use advanced SSL encryption technology to ensure all payment data remains fully confidential during transmission.
Your credit card and PayPal details are never stored on our servers — all transactions are processed securely through official banking and PayPal gateways.
We strictly comply with GDPR and international privacy regulations, and we never share customer data with any third party.
Whether you pay by Visa, MasterCard, American Express, or PayPal, every transaction is protected by multi-layer authentication and anti-fraud systems to guarantee your peace of mind.
Your credit card and PayPal details are never stored on our servers — all transactions are processed securely through official banking and PayPal gateways.
We strictly comply with GDPR and international privacy regulations, and we never share customer data with any third party.
Whether you pay by Visa, MasterCard, American Express, or PayPal, every transaction is protected by multi-layer authentication and anti-fraud systems to guarantee your peace of mind.
Are watches tested for accuracy and water resistance?
Absolutely. Every timepiece undergoes precision timing, water resistance, and visual inspection tests before shipping, following Swiss horology standards. Test results are documented and included with your warranty card.
Will the jewelry tarnish or cause allergies?
No. Our pieces are made from high-purity metals and nickel-free materials, making them hypoallergenic and resistant to oxidation. With proper care, your jewelry will maintain its brilliance for years.
How long does shipping take?
In-stock items are usually shipped within 1–3 business days. Customized or special-order pieces follow the brand’s production timeline. All parcels are insured and trackable from dispatch to delivery.